Accessibility

At Mimak Care Corporation, we are committed to ensuring that our services, information, and website are accessible to all individuals, including those with disabilities. We believe in providing an inclusive experience that respects the dignity, independence, integration, and equal opportunity of every person.

Our Commitment

Mimak Care Corporation is continuously working to improve the accessibility of our website and communication materials to ensure compliance with:

  • The Accessibility for Ontarians with Disabilities Act (AODA)
  • Ontario Regulation 187/22 under the Connecting Care Act, 2019
  • Web Content Accessibility Guidelines (WCAG) 2.1, Level AA

Website Accessibility Features

We strive to ensure that our website:

  • Is navigable by screen readers and keyboard-only users
  • Uses clear, high-contrast text and headings
  • Supports text scaling and zoom without loss of functionality
  • Avoids the use of flashing or visually disruptive elements
  • Includes alternative text for images and media where applicable

Requesting Information in Accessible Formats

If you require any of our public information, reports, or client forms in an accessible format (e.g., large print, plain language, Braille, or electronic text) or require communication supports (e.g., sign language interpretation, captioning), we will accommodate your request at no additional cost.

To request accessible formats, please contact us:

  • Via Email: info@mimakcare.com
  • Via Phone Number: 519-914-0221
  • Via Mail: 810 Capulate Lane, London, ON N6H 0G9

We aim to respond to all requests within 2 business days and provide the requested format within 5 business days or as quickly as possible.

Feedback and Accessibility Concerns

We welcome feedback on how we can improve accessibility for all. If you encounter a barrier while using our site or interacting with our services, please let us know.

You can submit your feedback anonymously or include your contact information for a follow-up.

Submit Accessibility Feedback Form here

Or email: info@mimakcare.com

Ongoing Improvements

Mimak Care is committed to maintaining accessibility as a living part of our quality improvement strategy. We conduct regular reviews of our web content, policies, and practices to remove barriers and meet evolving standards.

Need Help?

If you need assistance accessing any information on our website, please contact us, and a member of our team will be happy to assist you.

Updated: June 07, 2025
Published: June 07, 2025

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